If you're looking for a "job", join Amazon or Microsoft (we love them too). DevHub doesn’t need more bodies to scale - we need multi talented leaders who can do more than develop code or sell enterprise software or write content or "do social media". If you think you can offer us something different - PLEASE APPLY we have been waiting for you!
We are a remote-friendly company. Headquartered in Seattle Washington, but with employees around the globe, this means that you can choose to work in the environment that works best for you - on any given day. Whether you choose to work remotely from home or work in an office - it’s up to you.
Send us a email and your LinkedIn address to careers (at) devhub.com.
DevHub is seeking a dynamic and results-driven Account Executive to join our Sales & Partnerships team. This role is essential to ensuring that our customers achieve their goals through DevHub’s best-in-class websites, scalable solutions, and strategic support. You will play a critical role in driving revenue growth, building strong relationships with prospective customers, and positioning DevHub as the trusted provider for franchises and multi-location brands.
As an Account Executive, you will engage directly with prospects to understand their business challenges, communicate DevHub’s value proposition, and craft tailored solutions that deliver measurable results. You will own the sales process from prospecting and qualification to closing deals, working closely with internal teams to ensure seamless execution and exceptional customer experiences.
At DevHub, we’re more than just a website platform – we’re a partner to the world’s most recognizable brands, empowering them to connect with their local communities and thrive in a digital-first world. This is an opportunity to join a fast-growing, innovative company and make a meaningful impact on both our customers’ success and your own professional growth.
You are a highly motivated sales professional with a demonstrated track record of success in SaaS or technical sales. You have experience selling into enterprise, navigating multi-stakeholder dynamics, and working with enterprise customers. With a consultative approach, you build trust and create long-lasting relationships by understanding customer needs and delivering tailored solutions.
You thrive in a fast-paced, collaborative environment and excel at managing complex sales cycles. Your ability to translate technical concepts into clear, business-focused value propositions makes you a trusted advisor to customers and internal teams. You are goal-oriented, resilient, and passionate about helping businesses grow through innovative digital solutions.
Engage with Prospects: Build relationships with prospective customers by understanding their unique needs, challenges, and goals.
Drive Revenue Growth: Own the full sales cycle, including prospecting, qualifying leads, presenting proposals, and closing deals. Consistently meet or exceed sales targets and KPIs.
Leverage Value-Based Selling: Use a consultative selling approach to identify pain points, demonstrate ROI, and position DevHub’s solutions as the ideal fit for customer needs.
Respond to RFPs: Lead the creation of compelling responses to Requests for Proposals (RFPs), highlighting DevHub’s capabilities and aligning solutions with customer goals.
Collaborate Across Teams: Partner with Solutions Architects, Customer Success Managers, and Product teams to deliver seamless customer experiences and ensure alignment throughout the sales process.
Provide Strategic Insights: Share industry trends, market insights, and customer feedback with internal teams to inform product development and strategy.
Support Pre-Sales Activities: Collaborate on customer presentations, product demonstrations, and case studies to showcase DevHub’s value and capabilities.
Build Long-Term Relationships: Foster trust with prospects by ensuring their success and identifying opportunities for growth and expansion.
Track and Document Sales Activities: Maintain accurate records of sales activities, pipelines, and customer interactions in HubSpot or similar CRM tools.
Sales Expertise: Proven success in a similar sales role, ideally within SaaS, franchising, or multi-location businesses.
Value-Based Selling Skills: Experience using a value-based selling framework to create tailored, ROI-focused solutions for customers.
Technical Literacy: Familiarity with website development, APIs, integrations, and digital marketing tools.
RFP Experience: Demonstrated ability to respond effectively to RFPs and craft compelling proposals.
Enterprise Sales Experience: Comfort navigating complex sales processes and multi-stakeholder environments.
Strong Communication Skills: Exceptional verbal and written communication skills, with the ability to simplify technical concepts for non-technical audiences.
Industry Knowledge: Understanding of franchising, multi-location business models, or local SEO is a strong advantage.
Collaborative Mindset: A team player who thrives in a fast-paced, startup environment and works well across departments.
Resilience and Adaptability: Ability to manage multiple priorities, adapt to changing circumstances, and consistently deliver results.
Goal Orientation: A results-driven professional with a track record of exceeding sales quotas and driving customer success.
Innovative Solutions: Work with cutting-edge technology that empowers the world’s top franchises and multi-location brands to thrive in the digital landscape.
Customer-Centric Culture: Be part of a team that values collaboration, innovation, and putting customers first.
Growth Opportunities: Enjoy opportunities for career development in a fast-growing, startup-like environment.
Meaningful Impact: Help shape the success of DevHub’s customers while contributing to the growth of an industry leader.
DevHub is seeking a proactive and experienced Customer Success Manager to serve as a strategic trusted advisor for key customers. This role is pivotal in maintaining our commitment to outstanding customer experiences, ensuring that our customers achieve their goals with our platform and services. The ideal candidate will have a strong background in customer success, excellent leadership skills, and a dedication to fostering a customer-centric culture.
As a Customer Success Manager, you will oversee daily customer operations, implement strategic initiatives, and drive continuous improvement in customer engagement and retention. You will be responsible for maintaining high levels of customer satisfaction by addressing customer needs with urgency and professionalism. Additionally, you will collaborate closely with our sales, product, and development teams to provide feedback that will enhance our platform and meet the evolving needs of our customers.
You have a passion for helping customers succeed and a knack for problem solving and strategic thinking, naturally approaching situations with a consultative, solution-driven mindset and embracing each customer relationship as a true partnership. You know your success, and the company's success, depends on the successful business of our customers. You are a team player and love fast-paced, high-growth, start-up environments. You excel at quickly identifying and resolving issues while driving long-term customer engagement and loyalty.
Establish and own trusted strategic advisor relationships with customers, focusing on adoption, retention, and customer satisfaction
Develop and execute success strategies to elevate customer satisfaction, help customers achieve and surpass KPIs, and align with customer retention and growth objectives.
Revenue growth and retention: Accountable for retaining and growing annual recurring revenue within your book of business by driving successful business outcomes and value for DevHub customers and identifying opportunities for upsell and expansion
Lead customer through the onboarding process while continuously highlighting the value of our products and services to customers and assessing needs to ensure the platform meets their requirements
Serve as the main point of contact for all continued ongoing builds and enhancements with the customer: This includes evaluating customer needs, gathering and deploying internal resources, and confirming customer satisfaction upon product release.
Coordinate meetings and communications with customers, including preparing agendas, taking notes, and following up on action items
Customer Advocacy: Act as the voice of the customer, championing their needs and feedback. Collect and communicate customer insights to product and development teams to guide the product roadmap and enhancements. Collaborate with cross-functional teams to utilize customer insights and develop advocacy strategies.
Regularly monitor and report on customer metrics and customer health, flagging and addressing any critical accounts to insure ongoing partnership between them and DevHub
Maintain organized records of customer interactions and discussions using DevHub best practices
3+ years of experience in customer success, account management, or a similar role
Strong commitment to delivering exceptional customer support, with problem-solving and decision-making capabilities, particularly in resolving escalated customer issues and effectively managing crisis situations.
Excellent verbal and written communication skills, with the ability to effectively communicate with customers, team members, and stakeholders.
Ability to advocate for the customer within the organization and drive initiatives to meet customer needs.
Proactive problem-solving abilities and attention to detail, with a focus on delivering high-quality results.
Strong understanding of customer success strategies, metrics, and best practices.
Ability to thrive in a fast-paced, startup environment.
Experience working with enterprise clients
Strong team player but comfortable taking on tasks alone, a self-starter
Amazing time management skills, with prior experience in a time-sensitive development environment
Familiarity with Zendesk, Asana, Excel, G-Suite products, Hubspot, Slack, and SEMRush, a plus.
DevHub is seeking a skilled and innovative Frontend Web Developer to build exceptional websites for our customers.. This role is crucial in transforming design concepts into interactive, responsive, and high-performance web applications. The ideal candidate will have a strong background in frontend development, excellent problem-solving abilities, and a passion for creating engaging user experiences.
As the Frontend Web Developer, you will be responsible for developing and implementing web pages using HTML, CSS, and JavaScript. You will collaborate closely with UX/UI designers to translate visual designs into functional web applications and work with backend developers to ensure seamless integration. You will also optimize website performance, maintain code quality, and stay updated with the latest frontend technologies and best practices. Additionally, you will perform cross-browser testing and debugging to ensure compatibility and functionality across various devices and browsers.
You are passionate about building exceptional web experiences, with a strong eye for detail and a commitment to code quality. Your creativity and problem-solving abilities are evident in your work as you bring designs to life with interactive and responsive web pages. You have excellent communication skills, allowing you to effectively collaborate with designers, developers, and other team members. Your proficiency in HTML, CSS, and JavaScript, along with your experience in modern frameworks, enables you to create high-performance web applications. You thrive in a fast-paced environment, where your adaptability and technical expertise help you tackle challenges and deliver innovative solutions. Committed to excellence, you are dedicated to creating web applications that meet and exceed customer expectations and contribute to their success.
As our Franchise Marketing Content Specialist, your job is to develop compelling content and messaging that resonates with our target audience, franchise/multi-location brands. This role focuses on creating and optimizing verticalized messaging, value propositions, and a variety of content types for both organic and paid campaigns as well as our company website, devhub.com. The ideal candidate will have a strong background in content creation, SEO, and digital marketing, specifically tailored for franchise brands.
DevHub is seeking a Senior Frontend Software Developer to join our Engineering team. You will be responsible for building React-based web UIs to meet both product and customer needs, helping us deliver exceptional websites to franchise, restaurant, retail, home services, and wellness businesses.
An experienced software developer who can extend existing React-based UIs and build new ones. You should display initiative, communicate effectively, and work well with others. DevHub values flexibility, and the ideal candidate will have the opportunity to wear many hats. Experience with backend systems is also highly desirable.
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